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Donation Refund Policy

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Veyil Foundationis instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Veyil Foundation expects that all donors will exercise due care and diligence while making donations. Veyil Foundation also recognises that a donation may be made erroneously or donors may change their mind.

Veyil Foundation will examine each request for refund of donation and endeavour to make the refund. Veyil Foundationmay also seek further information / documents and donor must co-operate in this regard.

 

However, Veyil Foundationis not obliged to make refunds and may, in its discretion, decline any requests for refund of donations. If you would like your donation to Veyil Foundationto be refunded,

You must request Veyil Foundationin writing or by email for a refund and Your request must reach Veyil Foundation within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you: Made the donation online, electronically or through other means, OR

Handed over the cheque / demand draft to Veyil Foundationor someone authorised by Veyil Foundationfor this purpose, OR Despatched the cheque / demand draft to Veyil Foundationby other means. The written request stating reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation: Date of donation

 

Donation amount

If donation was made through cheque/draft, please provide Cheque/Draft no.

If donation was made through credit card, please provide Credit Card no. (last 4 digits only).

If donation was made online, please provide Donation-ID.

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